Privacy Policy
Last Updated: July 29, 2026
1. Introduction
Century Construction of North Idaho LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications, including SMS messages, email communications, appointment reminders, estimates, and website tracking technologies. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect the following types of information when you use our website or services:
- Name
- Email address
- Phone number
- Property address
- Project details and service requests
Communication Data
If you opt in to receive SMS or email communications, we collect and maintain records of your communication preferences, consent, message delivery, and opt-out activity.
Website & Device Information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, referring URLs, and interaction data.
Project Information
If you request an estimate, schedule a consultation, or hire us for construction services, we may collect information related to your project, communications, contracts, scheduling, and payment history.
3. How We Use Your Information
We use your information to:
- Provide estimates and construction services
- Schedule consultations, appointments, and project work
- Send appointment confirmations, reminders, and project updates
- Respond to inquiries and customer support requests
- Send SMS and email communications you have opted in to receive
- Improve our website, services, and customer experience
- Maintain consent and compliance records
- Protect our business and customers from fraud or unauthorized activity
4. SMS Messaging & Consent (A2P Compliance)
By providing your mobile phone number and opting in, you consent to receive SMS messages from Century Construction of North Idaho LLC. Messages may include:
- Appointment confirmations
- Appointment reminders
- Estimate updates
- Project status updates
- Customer service communications
- Promotional or marketing messages (only if you have opted in)
- Message frequency may vary.
- Message and data rates may apply.
- Consent is not a condition of purchase.
You may opt out at any time by replying STOP. After opting out, you will receive a confirmation message and no further SMS messages unless you opt back in.
For assistance, reply HELP or contact us using the information below.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience and understand how our website is used. You may disable cookies through your browser settings, although some website features may not function properly.
6. How We Share Your Information
We do not sell your personal information.
We may share information only in the following circumstances:
Service Providers
We may share information with trusted vendors that provide services such as CRM platforms, scheduling software, payment processors, email providers, SMS providers, website hosting, and analytics tools. These providers may only use your information as necessary to provide services on our behalf.
Legal Requirements
We may disclose information if required by law or when necessary to protect our rights, property, safety, or the safety of others.
Business Transfers
If Century Construction of North Idaho LLC is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
Mobile Data Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or messaging providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Email Communications
If you subscribe to receive marketing emails, you may unsubscribe at any time by clicking the unsubscribe link included in our emails. Transactional and service-related emails may still be sent as necessary.
8. Your Rights
You may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information, subject to applicable legal requirements
- Opt out of SMS or email communications at any time
To exercise these rights, contact us using the information below.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Century Construction of North Idaho LLC
Address:
PO Box 789
Coeur d’Alene, ID 83816
Phone: (208) 661-0122